AI for aesthetic clinics.
We're Musho, an AI studio in Valencia working with clinics across Spain. We create agents, automations and tools built around your clinic, from WhatsApp appointments to patients who come back.
A normal day at your aesthetic clinic
- The phone rings in the middle of a treatment and no one can pick it up
- An hour-long appointment goes empty because it was never confirmed
- Hundreds of patients on file haven't been in for months, and writing to them one by one just isn't realistic
- Questions about prices and treatment packages get answered between treatments, often by you
More than 1 in 10 healthcare appointments are lost because the patient doesn't turn up, often because they simply forgot. AI is there to send reminders in time and give those booked hours back to the team you already have.
What can we build for your clinic?
Every clinic works its own way, so the diagnostic tells you what makes sense in yours and in what order.
- 01
Appointments on WhatsApp and Instagram
An agent that books, confirms and reschedules appointments on WhatsApp or Instagram messages, 24/7. It answers questions about opening hours, prices and treatment packages straight away. It always introduces itself as an AI, as the law requires.
- 02
The phone always answered
We set up a voice agent that answers the phone with your clinic's real information, even in the middle of a treatment. It can take every call or only the ones no one gets to, whichever you prefer. If a person is needed, it passes the call on along with what it has gathered.
- 03
Reminders that fill the diary
We confirm every appointment the day before and, if the patient can't make it, we rebook in that same message so the slot gets filled instead of lost.
- 04
Patients who come back
We let each patient know when their check-up is due or when their treatment package is about to expire. Your diary fills up with the patients who already trust you.
- 05
A review request after every visit
After the visit, we invite the patient to leave a review on Google. Reviews decide which clinic someone contacts when they're looking for their first treatment.
- 06
Automatic reports
Your clinic's appointments, packages and sales, kept up to date on a dashboard without anyone having to prepare them. You arrive in the morning and they're already current.
The agent books appointments and answers practical questions. It never recommends treatments or comments on results. If a patient asks what would suit them, the conversation goes to your team with all the context gathered.
It fits the way you work
Tools should adapt to your clinic, not the other way round. Whether you use flowww, Clinic Cloud or other software, the diagnostic tells you how to connect AI to it. That way your diary, patient records and packages stay where they've always been, and you never have to keep two diaries.
What you already use
flowww, Clinic Cloud or another
What we build
Agents, automations and tools built around your clinic
No software yet? In the diagnostic we choose a starting tool with you, either one that fits the way you work or one built for you. The AI is built on top of it from day one.
Your data
Your patients' data stays yours, including their medical history and photos. We only work with tools that are contractually prohibited from training on it, we comply with the GDPR, and we put in writing how it is handled before we start.
How we work with you
The diagnostic puts numbers on what AI can save your clinic. Everything else is decided on those numbers.
We look at how your clinic works and in 2 weeks you have a plan showing how much you can save and in what order.
We decide with you what to build and put it in writing, with a fixed price for the whole project. If you go ahead with the implementation within 30 days of receiving the plan, the full amount of the diagnostic is credited against it.
We hand it over working and connected to the tools you already use, and we train your team to use it. We stay with you for as long as you need us.
Frequently asked questions
How much does it cost to bring AI into an aesthetic clinic?
The first step is the AI Diagnostic, from €1,490. The exact price depends on the size of your clinic and is fixed before we start. We hand you a plan made only for your clinic, showing how much time and money you can save and where to start. If you go ahead with the implementation within 30 days, we take the full cost of the diagnostic off it.
What results can I expect?
In an aesthetic clinic, the quickest result is usually in the appointments that stop being lost to forgetfulness and in the patients who come back after a timely message.
Does the assistant recommend treatments?
No. It books appointments and answers questions about opening hours, prices and treatment packages. When a patient asks which treatment would suit them, the conversation goes to your team with the context gathered.
Does it work with flowww or Clinic Cloud?
The diagnostic checks this before we build anything. flowww offers a documented connection for integrations, and each case is looked at with your setup in front of us. With Clinic Cloud or other software, we first check what your version allows and decide the best route with you. If your clinic has outgrown its software, the diagnostic will also tell you when a tool built for you makes sense.
What if I don't use any clinic management software?
That's fine. If you keep your diary on paper or in a spreadsheet, the diagnostic suggests the simplest tool that suits you. The AI is built on top of it from day one.
What if my patients would rather talk to a person?
They talk to a person as soon as they ask. The conversation goes to someone on your team with everything said so far in view. The agent also introduces itself as an AI from the start, as the law requires.
How long until it's up and running?
The diagnostic is ready in 2 weeks. The implementation depends on what we decide to build, with the timeline and the price fixed in the proposal before we start.
How much of my team's time does the diagnostic take?
It takes 2 weeks from the first conversation to the handover of the plan. From your team we need an initial form and conversations with the people who run each process, arranged around your clinic's availability. We do the analysis.
Other sectors we work with
Contact
Shall we talk about your clinic?
Tell us how your clinic works and we'll tell you where to start.