AI for dental clinics.
We're Musho, an AI studio in Valencia working with clinics across Spain. We create agents, automations and tools built around your clinic, from WhatsApp appointments to treatment plans still waiting for a reply.
A normal day at your dental clinic
- The phone rings while reception is looking after the patient in front of them and no one can pick it up
- A check-up or a hygiene appointment goes unfilled because it was never confirmed
- Several treatment plans a week go unanswered, and writing to each patient again doesn't fit into the working day
- Hundreds of patients on file haven't had a check-up in over a year, and calling each one from the front desk just isn't realistic
More than 1 in 10 healthcare appointments are lost because the patient doesn't turn up, often because they simply forgot. AI is there to send reminders in time and give those chair hours back to the team you already have.
What can we build for your clinic?
Every clinic works its own way, so the diagnostic tells you what makes sense in yours and in what order.
- 01
Appointments on WhatsApp
An agent that books, confirms and reschedules appointments on WhatsApp, 24/7. It answers questions about opening hours straight away and gives the price of the first visit. It always introduces itself as an AI, as the law requires.
- 02
The phone always answered
We set up a voice agent that answers the phone with your clinic's real information, even while reception is taking a payment. It can take every call or only the ones no one gets to, whichever you prefer. If the caller is in pain, it passes the call straight to your team along with what was said.
- 03
Reminders that fill the diary
We confirm every appointment the day before and, if the patient can't make it, we rebook in that same message so the chair slot gets filled instead of lost.
- 04
Treatment plans that come back to the diary
After the first visit, the patient receives the treatment plan and the financing options in writing, with the message ready for your team to send. The assistant books the follow-up for anyone who wants to go ahead and shows you who hasn't replied.
- 05
Patients who come back
We let each patient know when their annual check-up or hygiene appointment is due, with the booking one message away. Patients who haven't been in for over a year come back to the diary, the ones who already trust you.
- 06
Automatic reports
Your clinic's appointments, accepted treatment plans and billing, kept up to date on a dashboard without anyone having to prepare them. You arrive in the morning and they're already current.
The assistant books, confirms and answers practical questions. It never diagnoses or fixes the price of a treatment you haven't assessed yourself. If a patient is in pain or wants to talk about their treatment plan, the conversation goes straight to your team.
It fits the way you work
Tools should adapt to your clinic, not the other way round. Whether you use Gesden, Dentalink or other software, in the diagnostic we look at how to connect AI to it and tell you before we build anything. That way your diary, patient records and treatment plans stay where they've always been, and you never have to keep two diaries.
What you already use
Gesden, Dentalink or another
What we build
Agents, automations and tools built around your clinic
No software yet? In the diagnostic we choose a starting tool with you, either one that fits the way you work or one built for you. The AI is built on top of it from day one.
Your data
Your patients' data stays yours, including their clinical records and X-rays. We only work with tools that are contractually prohibited from training on it, we comply with the GDPR, and we put in writing how it is handled before we start.
How we work with you
The diagnostic puts numbers on what AI can save your clinic. Everything else is decided on those numbers.
We look at how your clinic works and in 2 weeks you have a plan showing how much you can save and in what order.
We decide with you what to build and put it in writing, with a fixed price for the whole project. If you go ahead with the implementation within 30 days of receiving the plan, the full amount of the diagnostic is credited against it.
We hand it over working and connected to the tools you already use, and we train your team to use it. We stay with you for as long as you need us.
Frequently asked questions
How much does it cost to bring AI into a dental clinic?
The first step is the AI Diagnostic, from €1,490. The exact price depends on the size of your clinic and is fixed before we start. We hand you a plan made only for your clinic, showing how much time and money you can save and where to start. If what your clinic needs can be solved with a subscription tool, the plan will tell you that too. If you go ahead with the implementation within 30 days, we take the full cost of the diagnostic off it.
What results can I expect?
In a dental clinic, the quickest result is usually in the treatment plans that get a reply again and in the check-ups that stop being lost to forgetfulness. How much that adds up to in your diary is measured by the diagnostic, with your clinic's numbers.
Does the assistant diagnose or give treatment prices?
No. It books appointments, confirms them and answers questions about opening hours and the price of the first visit. If your clinic decides so, it also gives the guide prices you already publish, always as a ‘from’ price. The final price of a treatment comes after you've assessed the patient yourself, and if a patient writes in pain, the conversation goes straight to your team.
Does the assistant close treatment plans?
No. The treatment plan and the financing options are sent by someone on your team, with the message ready, and that person is the one who closes it. The assistant books the follow-up for anyone who wants to go ahead. Nor does it launch promotions or discounts: what your clinic tells its patients is your decision.
Does it work with Gesden or Dentalink?
The diagnostic checks this before we build anything. Gesden doesn't publish a way to connect to it, so we look at what it lets you export, and how, with your setup in front of us, and tell you in the plan. Dentalink does offer a documented connection. If your clinic has outgrown its software, the diagnostic will also tell you when a tool built for you makes sense.
What if I don't use any clinic management software?
That's fine. If you keep your diary on paper or in a spreadsheet, the diagnostic suggests the simplest tool that suits you. The AI is built on top of it from day one.
Will my receptionist be out of a job?
Quite the opposite. She stops confirming appointments by hand and missing calls while taking payments, and keeps the treatment plans, the financing and the patient in front of her. The assistant takes care of what doesn't fit into the working day today.
What if my patients would rather talk to a person?
They talk to a person as soon as they ask. The conversation goes to someone on your team with everything said so far in view. The agent also introduces itself as an AI from the start, as the law requires.
How long until it's up and running?
The diagnostic is ready in 2 weeks. The implementation depends on what we decide to build, with the timeline and the price fixed in the proposal before we start.
How much of my team's time does the diagnostic take?
It takes 2 weeks from the first conversation to the handover of the plan. From your team we need an initial form and conversations with the people who run each process, arranged around your clinic's availability. We do the analysis.
We give out treatment plans every week and many patients never reply. How do we follow up without reception spending all day on the phone?
With the treatment plan and the financing options in writing, sent by your team with the message ready, and an assistant that books the follow-up for anyone who wants to go ahead and shows you who hasn't replied, connected to Gesden, Dentalink or your software. The first step is the AI Diagnostic, from €1,490, and in 2 weeks you know what to automate first.
I have hundreds of patients who haven't had a check-up in over a year. Can AI bring them back without calling them one by one?
Yes. We let each patient know when their annual check-up or hygiene appointment is due, with the booking one message away, and your diary fills up with people who already know you. We measure it in the diagnostic, from €1,490, to find out how many visits your clinic can win back.
Other sectors we work with
Contact
Shall we talk about your clinic?
Tell us how your clinic works and we'll tell you where to start.